The IT services market is expanding as businesses worldwide adopt cloud, digital transformation, managed services, AI, and big data analytics, with growth driven by BFSI, healthcare, and retail sectors.
Austin, Oct. 10, 2025 (GLOBE NEWSWIRE) — The global IT Services Market size was estimated to be worth USD 1.50 trillion in 2025E. According to projections, the market would grow at a CAGR of 8.35% from 2026 to 2033, reaching USD 2.85 trillion by 2033.
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The U.S. IT Services Market was valued at USD O.40 trillion in 2025E and is projected to reach USD 0.73 trillion by 2033, at a CAGR of 8.60%. The market growth is driven by the growing adoption of cloud platforms, AI, and automation technologies. And in addition, demand from enterprises, SMEs and government supports growth.
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Key Players:
- Accenture
- IBM Corporation
- Tata Consultancy Services (TCS)
- Infosys
- Wipro
- HCL Tech
- Capgemini
- Cognizant
- SAP SE (IT Consulting & Cloud Services)
- Deloitte
- PricewaterhouseCoopers (PwC) Advisory Services
- Ernst & Young (EY) Advisory Services
- KPMG IT Advisory
- Tech Mahindra
- Oracle IT Services
- Microsoft Services
- Fujitsu
- NTT DATA
- Atos
- DXC Technology
AI in Education Market Report Scope:
| Report Attributes | Details |
| Market Size in 2025 | USD 1.50 Trillion |
| Market Size by 2033 | USD 2.85 Trillion |
| CAGR | CAGR of 8.35% From 2026 to 2033 |
| Base Year | 2025 |
| Forecast Period | 2026-2033 |
| Historical Data | 2022-2024 |
| Report Scope & Coverage | Market Size, Segments Analysis, Competitive Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook |
| Key Segments | • By Approach (Reactive IT Services and Proactive IT Services) • By Type (Design & Implementation and Operations & Maintenance) • By Application (Systems & Network Management, Data Management, Application Management, Security & Compliance Management and Others) • By Deployment (On-premises and Cloud) • By End-use (BFSI, Government, Healthcare, Manufacturing, Media & Communications, Retail, IT & Telecom, and Others) |
| Customization Scope | Available upon request |
| Pricing | Available upon request |
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Segmentation Analysis:
By Approach, Proactive IT Services Led the Market with 58.5% Share in 2025; Reactive IT Services is Expected to Witness Fastest CAGR Growth of 10.2% Over 2026-2033
Proactive IT Services were in the front seat of the IT Services Market in 2025 due to its capability of preventing downtime, increasing productivity and maximizing continuous monitoring and support for companies. Reactive IT Services are expected to see the most growth as a large number of businesses (especially SMEs) still rely on cost-efficient issue-compliant workarounds.
By Type, Operations & Maintenance Held the Largest Share of 54.1% in 2025, Design & Implementation is Projected to Grow at the Highest CAGR of 11.4%
Operations & Maintenance dominated the IT Services Market in 2025, due to the fact that businesses require constant assistance, monitoring and system optimization for their business process to function efficiently and uninterrupted. Design & Implementation is anticipated to register the fastest growth as it is supported by increasing digital transformation projects and growing need for tailor-made IT solutions.
By Application, Systems & Network Management Dominated with Maximum Share of 47.8% in 2025; Security & Compliance Management is Projected to be the Fastest Growing Segment at a CAGR of 12.6%
Systems & Network Management dominated the market in 2025 as it plays an important role in maintaining seamless IT infrastructure, network connectivity, and performance within organizations. Security & Compliance Management is expected to be the fastest growing market due to the increasing diabetes and stringent government regulations on healthcare across industries.
By Insurance Type, Property & Casualty Insurance Held the Largest Share of 40.67% in 2025, while Health Insurance is Anticipated to Grow at the Fastest CAGR of 34.81%
Property & Casualty (P&C) Insurance leads due to its higher claim volumes and operational complexity, which benefit significantly from AI-powered automation, risk assessment, and claims verification. Health Insurance is experiencing the fastest growth as providers leverage AI for claims processing, personalized health management, and fraud detection in a rapidly digitizing healthcare ecosystem.
By Deployment, Cloud-based was the Dominant Segment with a 61.3% Share in 2025 and On-premises is Expected to Grow at a CAGR of 9.8%
Cloud-Based deployment held the largest market share in 2025 owing as business everywhere were clamoring for an IT model that was infinitely scalable, low cost, flexible. On-premises segment, however, will still continue growing as certain organizations need in-house infrastructure they can manage and secure.
By End-use, BFSI Led the Market in 2025 with a Share of 28.6%; Healthcare is Expected to Grow at the Fastest CAGR of 13.2%
The BFSI segment held the largest share in 2025, due to extensive utilization of IT services used in digital banking and transactions and compliance with regulatory standards. Healthcare is anticipated to witness the fastest growth as hospitals and providers are aiming to adopt IT systems for better patient record keeping, telehealth, and enhanced health care analytics.
Regional Insights:
North America accounted for the largest market share of 36.5% in 2025. The region’s growth is driven by the strong IT service provider ecosystem, an evolved digital infrastructure and high take-up of cloud and managed service.
Asia Pacific is growing the fastest and is expected to carry on its growth with a 12.60% CAGR throughout 2026–2033, primarily underpinned by digital transformation advancements in China, India, Japan and South Korea.
Recent Developments:
- In July 2025, Accenture expanded its collaboration with Microsoft to roll out generative AI-powered cybersecurity solutions, enhancing threat detection, identity and access management, and security operations for clients like Nationwide.
- In August-September 2025, IBM made strides in quantum computing, pushing toward a “quantum advantage” with developments such as the Quantum System Two and in-house chip manufacturing, positioning itself at the forefront of next-gen computing.
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Exclusive Sections of the Report (The USPs):
- ADOPTION & DEPLOYMENT METRICS – helps you understand enterprise adoption of public, private, and hybrid cloud models, migration of workloads across IaaS, PaaS, and SaaS, and multi-cloud versus single-vendor deployment trends.
- FINANCIAL & SPENDING METRICS – helps you analyze IT budget allocation across services, hardware, and software, average annual IT services spend by enterprise size, and investment trends in managed services versus project-based engagements.
- DIGITAL TRANSFORMATION & TECHNOLOGY ADOPTION – helps you assess adoption of AI/ML, automation/RPA, IoT, edge computing, and cloud-native architectures, providing insights into technology-driven transformation via IT service providers.
- WORKFORCE & TALENT METRICS – helps you evaluate IT service workforce strength, certifications in cloud, AI, and cybersecurity, attrition rates, time-to-hire for skilled roles, and training investments per employee.
- INNOVATION & R&D METRICS – helps you track R&D and innovation spend as a percentage of revenue for top IT service providers, highlighting focus areas for technological advancement and competitive differentiation.
- OPERATIONAL EFFICIENCY INDICATORS – helps you gauge the effectiveness of IT service deployments in streamlining enterprise operations, enhancing productivity, and enabling scalable, cost-efficient digital solutions.
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