Navia Benefit Solutions Provides Notice of Data Event

RENTON, Washington – March 13, 2026 – Navia Benefit Solutions, Inc. (“Navia”) is providing notice of an event to customers and certain individuals. Although Navia is not aware of any identity theft or fraud in relation to the event, they are notifying customers and individuals involved in order to provide them with information about what happened, the response, and additional measures individuals can take to help protect their information, should they feel it appropriate to do so.

On January 23, 2026, Navia discovered suspicious activity related to its environment. Navia promptly responded and launched an investigation to confirm the nature and scope of the incident. The investigation determined that an unauthorized actor accessed and potentially acquired certain information between December 22, 2025 and January 15, 2026. Navia conducted a thorough review of the activity to determine which individuals may have been impacted by this event. The investigation and review identified that the event involved name, date of birth, Social Security number, phone number, email address, and health plan information for impacted individuals. Where potentially impacted, health plan refers only to participation in Health Reimbursement Arrangements (HRAs), Flexible Spending Accounts (FSAs), or Consolidated Omnibus Budget Reconciliation Act (COBRA). Additionally, potentially impacted data points are limited to items such as termination date and election date. No claims or financial data were disclosed.

Navia’s investigation and response included confirming the security of its systems, reviewing the contents of relevant data for sensitive information, and notifying potentially impacted individuals via letter to their home address where address information was available. While Navia has measures in place to protect information in its care, as part of its ongoing commitment to the privacy of information, Navia continues to review its policies, procedures and processes related to the storage and access of personal information to reduce the likelihood of a similar future event. Navia notified federal law enforcement and will also notify applicable regulatory authorities as necessary.

Navia encourages all individuals to remain vigilant against incidents of identity theft and fraud by reviewing their account statements and monitoring their free credit reports for suspicious activity and to detect errors. Navia is providing potentially impacted individuals with contact information for the three major credit reporting agencies, as well as providing advice on how to obtain free credit reports and how to place fraud alerts and security freezes on their credit files.  The relevant contact information is below:

Potentially impacted individuals may also find information regarding identity theft, fraud alerts, security freezes and the steps they may take to protect their information by contacting the credit bureaus, the Federal Trade Commission or their state Attorney General. The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC  20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261.  

Instances of known or suspected identity theft should also be reported to law enforcement or the individual’s state Attorney General. 

Navia also established a dedicated assistance line for individuals to contact with questions. If you have additional questions, please call their dedicated assistance line at (844) 443-1645, Monday through Friday from 9 am – 9 pm Eastern Time.

CONTACT: Tina Boyd, tboyd@naviabenefits.com

/PRNewswire — March 13, 2026/

SOURCE Navia Benefit Solutions, Inc.

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